A healthcare team is visiting an Amish family to provide care in their home. when they are all finished a colleague hands the wife a dvd/video with exercises contained on it. The woman appears a little confused but does not say anything as everyone heads out the door. What assumptions was the colleague making? How could this have been handled in a more culturally competent manner?
Ans-the assumptions that colleague was the conflict arise when there is not shared understanding and agreement of the facts.In this above question situation, the woman didnt share anything what she needs to know more information about and what she understands. It makes relationship more conflict. This have been handled more effectively in cultural manner when we know the cause of assumptions makes us to think that we have more information and understanding about the situation. We need to know people's motives, skills and ability based on gender, age, etc. When we make assumptions about other's words action and need neccessary to get everyday .we need to understand ourself confident and what can others to understand more easily. This is the only we should understand and can protect from error which occur in relationship in workplace.
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