Question

Feedback affects behavior and job performance by improving which of the following? Select one: a. Motivation b. Role perceptions c. Learned ability d. All of the above e. Only 'B' and 'C'

Answer 1

Effective feedback effect leads workers to improve their job performance by enhancing ability, encouraging effort, and acknowledging results. The instructional function of feedback is to clarify roles and teach new behavior. This gives workers more clarity about their role perception. The motivational function of feedback is to serve as a reward or as a promise of a reward. Providing effective feedback can lead to providing learned ability. Hence all is true (d).