Question

Cisco ERP What are some of the actions that Cisco took that contributed to the successful...

Cisco ERP
What are some of the actions that Cisco took that contributed to the successful
deployment of ERP?
What mistakes did Cisco make?
What are the most important lessons that another company that wants to deploy ERP
could learn from Cisco’s experience?

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Homework Answers

Answer #1

1.i.Selection of KPMG to manage implementation of software package
ii. Minimization of go-live time to 9 months
iii. Broke implementation down into series of phases, formed internal team to work on ERP.

2.i. Hardware architecture and sizing: Cisco purchased on promised capability rather than specific configuration
ii. Inability of software to handle transaction volume - didn't test on large enough database

3.Other companies should run parallel systems on a remote server to enable checking against live system.

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