Question

11. ____ quality validation is about validating the meanings of words in the model.

Select one:

a. process

b. pragmatic

c. syntactic

d. semantic

12. A business process redesign initiative is commonly seen as a:

Select one:

a. organic nature

b. twofold challenge

c. technical challenge

d. socio-cultural challenge

13. An employee takes 3 months long service leave. Which component of the BPMS architecture is affected?

Select one:

a. worklist handler

b. administration and monitoring tools

c. external service

d. execution engine

14. When drawing a process model, which aspects do process analysts focus on?

Select one:

a. representation of concepts

b. level of granularity

c. use of terminology

d. all of the above

15. ____ is the most popular widely supported technique for quantitative analysis of process models

Select one:

a. simulation

b. six sigma

c. probability distribution

d. none of the above

16. A ____ is the highest level of abstraction. The higher the level of abstraction the less detail

Select one:

a. heuristic

b. starting point

c. methodology

d. none of the above

17. Which of the following is not an external change factor?

Select one:

a. technology

b. regulations

c. competition

d. technical developments

18. ____ represent information flowing in and out of activities

Select one:

a. data associations

b. data store

c. data objects

d. sequence flow

19. The great time investment in BPM projects is the

Select one:

a. project documentation

b. testing and debugging

c. deployment and training

d. process discovery

20. If different flow objects (a graphical object that can be connected to or from a sequence flow. In a process, flow objects are events, activities, and gateways) can be identified in a business process, this is a strong indication that the process:

Select one:

a. should be deleted

b. should be merged

c. should be split up

d. none of the above

21. An atomic activity or task is a

Select one:

a. smallest task

b. complex task

c. self-contained task

d. none of the above

22. Which of the following are not challenges of extracting event log data?

Select one:

a. optimisation

b. correlation

c. timestamps

d. granularity

23. Having abstract knowledge of an overall process and detailed knowledge of a specific task, is known as:

Select one:

a. discovery knowledge

b. fragmented process knowledge

c. lack of familiarity

d. thinking in cases

24. Sally from Cybersec orders a new Corolla fleet vehicle from Ballarat Toyota. She arranges a down payment. The Ballarat Toyota Accounts Officer enters the down payment request into the system, and processes the payment, and prepares an invoice for the balance owing. What data objects are indicated in this story?

Select one:

a. invoice

b. database

c. corolla

d. receipt

25. Which of the following is not a case type?

Select one:

a. product

b. service

c. channel

d. network

26. To indicate that a sub-process can be used outside its parent process, mark the sub-process activity with …

Select one:

a. a loop marker

b. a sub-process marker

c. parallel marker

d. thicker border

27. The user is enabled to easily share documents and information and directly communicate with other users. What type of BPMS is this?

Select one:

a. production workflow systems

b. groupware systems

c. case handling systems

d. ad-hoc workflow systems

28. Which of the following are not part of a product data model?

Select one:

a. operation

b. root

c. leaf

d. tree

29. What is an advantage of business process intelligence?

Select one:

a. analysis

b. prediction

c. monitoring

d. all of the above

30. What is an advantage of business process intelligence?

Select one:

a. analysis

b. prediction

c. monitoring

d. all of the above

Answer 1

11. Semantic quality validation is about validating the meaning of words in model.

Hence, option d is correct answer.

12. A business process redesign intiative is commonly seen as twofold challenge.

Hence option b is correct answer.

13. Administration and monitoring tools component of BPMS is affected when an employee on 3 month services leave.

Hence, b is correct answer.

14. When drawing a process model, analyst focus on representation of concept, level of granularity and uses of terminology.

Hence option d is correct answer.