PHASED IMPLEMENTATION
The Amberssen Specialty Company is a chain of 12 retail stores
that sell a variety of imported gift items, gourmet chocolates,
cheeses, and wines in the Toronto area. Amberssen has an IS staff
of three people who have created a simple, but effective,
information system of networked point-of-sale registers at the
stores, and a centralized accounting system at the company
headquarters. Harry Hilman, the head of Amberssen’s IS group, has
just received the following memo from Bill Amberssen, Sales
Director (and son of Amberssen’s founder): Harry—It’s time
Amberssen Specialty launched itself on the Internet. Many of our
competitors are already there, selling to customers without the
expense of a retail storefront, and we should be there too. I
project that we could double or triple our annual revenues by
selling our products on the Internet. I’d like to have this ready
by
Thanksgiving, in time for the prime holiday gift-shopping season.
After pondering this memo for several days, Harry scheduled a
meeting with Bill so that he could clarify Bill’s vision of this
venture.
Harry has asked that you consider the development methodology for the new website. Amberssen has not had a true online presence before that would allow the purchase of products. It will take time to begin the development of the new system, not till after this Christmas season. This change would also affect their suppliers, chocolate and cheese producers especially. Compare the strengths and weaknesses of the Phased method and Scrum for the development of the new system. Then make recommendations to Bill.
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