Markov Chains
(a) Three companies provide internet service in a city of 20,000 people. At the beginning of the year, the
market shares of each company are as follows: 11,800 people use company A, 6200 people use company
B, and only 2000 people use company C. Each month, 5% of company A’s customers switch to company
B, and 3% of company A’s customers switch to company C. During the same time, 4% of company B’s
customers switch to A, and 6.5% switch to C. Also during the same time, 2% of company C’s customers
switch to company A, and 1.5% switch to company B. Let Ak represent the probability that a randomly
chosen consumer on day k will be using company A’s service, Bk be the probability they will be using
company B’s service, and Ck be the probability that they go with company C.
1) What is the probability that a person who started with company A stayed with company A after the
first month? What is the probability that they switched to a different company?
2)Define a state vector pk whose entries are the probabilities that a randomly selected person in the city will be using each companies service during month k. What is the initial state vector?
1) The daily transition matrix is
After a period of 30 days we have
So the required probability that a person with company A remains with A is 0.27714 and the probability that they left is 1-0.27714=0.7229
2) The initial state vector depends on the initial values
This means is the required initial vector
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