Question

Problem 8-11 Ceradyne Conference Solutions specializes in the design and installation of meeting and conference centers...

Problem 8-11

Ceradyne Conference Solutions specializes in the design and installation of meeting and conference centers for large corporations. When bidding on jobs, the company estimates product cost and direct labor for installers and marks up the total cost by 30 percent. On a recent job for Orvieto Industries, the company set its price as follows:

Product costs including podiums, seating, lighting, etc. $171,100
Installer salaries 23,700
Total 194,800
Markup at 30 percent 58,440
Bid price $253,240


The job turned out to be a big hassle. Orvieto requested 27 change orders, although the dollar value of the products it requested changed very little. The company also returned 35 items that had extremely minor flaws (scratches that were barely visible and would be expected in normal shipping). Orvieto also requested seven meetings with designers taking 37 hours before its plan was finalized. Normally, only two or three meetings are necessary.

Alison Jackson, controller for Ceradyne, decided to conduct a customer profitability analysis to determine the profitability of Orvieto. She grouped support costs into three categories with the following drivers:

Driver Annual Value of Driver Annual Cost
Change orders 810 change orders $194,400
Number of returns 1,100 product returns 78,100
Design meeting hours 1,380 meeting hours 81,420


Calculate the indirect service costs related to the job performed for Orvieto Industries.

Change orders $
Returns
Design hours
Total $

Homework Answers

Answer #1

Step 1: Calculate Cost Per Change Order, Per Return and Per Design Meeting Hour

The cost per change order, per return and per design meeting hour is calculated as below:

Driver Annual Cost (A) Annual Value of Driver (B) (A/B)
Change Orders 194,400 810 240 per change order
Number of Returns 78,100 1,100 71 per return
Design Meeting Hours 81,420 1,380 59 per design meeting hour

______

Step 2: Calculate Indirect Service Costs Related to the Job Performed for Orvieto Industries

The indirect service costs related to the job performed for Orvieto Industries are arrived as follows:

Change Orders (27*240) $6,480
Returns (35*71) $2,485
Design Hours (37*59) $2,183
Total $11,148
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