Question

A Telecommunications company recently installed a new speech recognition system for its repair calls. In their...

A Telecommunications company recently installed a new speech recognition system for its repair calls. In their old system, operators had to press keys on the numeric keypad to answer questions, which led to longer time on service calls.

The company is conducting a study to determine the effectiveness of the new system and to do so they want to estimate the average duration of service calls with the new system.

They analyzed a random sample of 13 service calls and obtained an average duration of service calls of 33.06 minutes.

Based on historical data, the standard deviation of duration of service calls is known to be σ =6.15 minutes.

What is the margin of error for a 99% confidence interval for the mean duration of service calls ? (USE 3 Decimals)

Homework Answers

Answer #1


Solution :

Given that,

= 33.06

s = 6.15

n = 12

Degrees of freedom = df = n - 1 = 13 - 1 = 12

At 99% confidence level the t is ,

= 1 - 99% = 1 - 0.99 = 0.01

/ 2 = 0.01 / 2 = 0.005

t /2,df = t0.005,12  =3.054

Margin of error = E = t/2,df * (s /n)

= 3.054 * (6.15 / 13)

= 5.210

Margin of error = 5.210

Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
1. A Telecommunications company recently installed a new speech recognition system for its repair calls. In...
1. A Telecommunications company recently installed a new speech recognition system for its repair calls. In their old system, operators had to press keys on the numeric keypad to answer questions, which led to longer time on service calls. The company is conducting a study to determine the effectiveness of the new system and to do so they want to estimate the average duration of service calls with the new system. They analyzed a random sample of 15 service calls...
4. A manufacturing company is considering the acquisition of a TR-LX61, a new robotic machine that...
4. A manufacturing company is considering the acquisition of a TR-LX61, a new robotic machine that is supposed to reduce the variable cost or unit cost of production.   Since the acquisition of the TR-LX61 will involve some expenditures, management is willing to buy the machine only if they can be conviced that production costs will be less than $6.83 per unit produced. Based on examination of 25 randomly selected units, they obtained an average variable cost of $6.15 and a...
Review the Robatelli's Pizzeria Case Study. Develop another internal controls system, but this time, in the...
Review the Robatelli's Pizzeria Case Study. Develop another internal controls system, but this time, in the purchases and fixed assets business areas. Prepare a 12- to 16-slide presentation describing the purchases and fixed assets business areas. Be sure to incorporate speaker notes as well as appropriate visuals, graphics, fonts, etc. Include any associated risk in these areas. Describe specific internal controls that include authorization of transactions, segregation of duties, adequate records and documentation, security of assets, and independent checks and...
What tools could AA leaders have used to increase their awareness of internal and external issues?...
What tools could AA leaders have used to increase their awareness of internal and external issues? ???ALASKA AIRLINES: NAVIGATING CHANGE In the autumn of 2007, Alaska Airlines executives adjourned at the end of a long and stressful day in the midst of a multi-day strategic planning session. Most headed outside to relax, unwind and enjoy a bonfire on the shore of Semiahmoo Spit, outside the meeting venue in Blaine, a seaport town in northwest Washington state. Meanwhile, several members of...
Using the model proposed by Lafley and Charan, analyze how Apigee was able to drive innovation....
Using the model proposed by Lafley and Charan, analyze how Apigee was able to drive innovation. case:    W17400 APIGEE: PEOPLE MANAGEMENT PRACTICES AND THE CHALLENGE OF GROWTH Ranjeet Nambudiri, S. Ramnarayan, and Catherine Xavier wrote this case solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. This publication may not be...
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT