culture and diversity
1. Paralanguage refers to
a. Eye contact
b. Touching
c. Fillers and intonation
d. Silence
2. The volume, pitch, and intonation are referred to as
a. Vocalization
b. Fillers
c. Nonverbal qualities
d. Vocal qualifiers
3. In Japanese culture, intense eye contact is
a. A sign of honesty
b. A sign of shiftiness and untrustworthiness
c. An invasion of privacy
4. In which of the following cultures are men most likely to show their anger through big gestures?
a. Saudi Arabia
b. Japan
c. China
d. New Zealand
5. Which of the following does not help in examining the timing of spoken exchanges?
a. Who initiates the communication?
b. What language do the speakers use?
c. What is acceptable behavior for interrupting the speaker?
d. What are the patterns for frequency of exchange?
6. Which of the following statements is not true?
a. When German businesspeople meet, they shake hands.
b. Businesspeople from Latin America touch each other frequently while speaking.
c. The Japanese avoid personal contact when speaking to one another.
d. The Maori from New Zealand kiss each other when meeting
7. The size and location of the office are symbols of status and power. This statement is most appropriate for
a. Japan
b. China
c. The United States
d. Egypt
8. The open office arrangement in Japan emphasizes
a. The importance of the group
b. A lack of trust for individual workers
c. The hierarchy in the organization
d. The role of the individual
9. Who of the following would feel most comfortable with silence during a conversation? A manager from
a. The United States
b. Germany
c. Great Britain
d. Japan
10. Nonverbal communication signals
a. Are culture specific
b. Change over time
c. Vary within cultures
d. All are correct
1. c. paralanguage refers to fillers and intonation.
2. d. The volume , pitch and intonation refers to as a vocal qualifier.
3. c. In japanese culture intense eye contact is an invasion of privacy.
4. a, In saudi arabia cultres man are most likely to show their anger through big gesture.
5. b. what language do the speaker speaks does not help in examining the timing of spoken exchange.
6. japanese avoid personal contact when speaking to one another is not true.
7. c. United state , this statement is most appropriate for the united states.
8. The open office arrangement in japan emphasizes the importance of the group.
9. A manager from great britain feel more comfortable while silence during conversation.
10. d. all are correct , non verbal communication signals are culture specific, change over time and also vary within cultures.
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