Calculation:
The director of social services of a county has learned that the state has mandated additional information requirements. This will place an additional burden on the agency. The director has identified three acceptable alternatives to handle the increased workload. One alternative is to reassign present staff members, the second is to hire and train new workers, and the third is to redesign current practice so that workers can readily collect information with little additional effort. An unknown factor is the caseload for the coming year when the new data will be collected on a trial basis. The estimated costs for various options and caseloads are shown in the following table.
Caseload |
|||
Alternative |
Moderate |
High |
Very High |
Reassign staff |
$80* |
75 |
85 |
New staff |
70 |
90 |
60 |
Redesign collection |
65 |
80 |
70 |
*Cost in $ thousands
What decision would be appropriate using each of the following criteria? (20%)
a.Maximin.
b.Maximax.
c.Minimax regret.
d.Lapalce.
(a)
Maximin: Select the alternative which gives the maximum of the minimum payoffs
Best alternative - Reassign staff.
(b)
Maximax: Select the alternative which gives the maximum of the maximum payoffs
(c)
Minimax regret
First, develop the Regret matrix by subtracting each element from the respective column maximum.
Then, select the alternative which gives the minimum of the maximum regrets.
The best alternative is either Reassign staff or Redesign collection
(d)
Laplace: Select the alternative which gives the maximum of the average (equal probability) payoffs.
Best alternative - Reassign staff.
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