Question

1 How does a Custom Critical shipment reach its destination?
a. Air only
b. Ground only
c. Method is selected by the driver

2 For most locations in the United States, how quickly does FedEx pick up a Custom Critical shipment?
a. Within 60 minutes of the customer call time
b. Depends on the weight of the shipment
c. Within 90 minutes of the customer call time
d. FedEx measures only arrival times

3 Which statement best describes the Custom Critical truck fleet?
a. Airplanes are used for this service
b. FedEx uses their package delivery trucks
c. FedEx owns the satellite equipped trucks
d. Independent contractors owning and operating satellite equipped trucks

Answer 1

Ans 1: b. Ground only
Explanation: FedEx uses a large volume of truck fleet for the Custom Critical shipment.

Ans 2: c. Within 90 minutes of the customer call time
Explanation: Sophisticated systems and well-positioned trucks enable them to pick up the freight within 90 minutes of the customer call time.

Ans 3: d. Independent contractors owning and operating satellite equipped trucks
Explanation: FedEx has a fleet of independent contractors owning and operating satellite equipped trucks