Question

Role play excersice chapter 10. For this role play excersise, chosing a model of a computer to try and sell to a prospect and using the "Business contact worksheet" what are 4 different questions / statements you could use to approach your prospect .

Answer 1

Q1) what kind of computer are you looking for today?

This question will uncover the needs of the prospect

Q2) What was the biggest problem you had with your most recent computer?

This type of question will let you discuss the benefits of your computer to the prospect

Q3) What process have you gone through in the past to buy a computer?

This will give you analysis into the best customer service you can provide

Q4) Is there any reason we shouldn’t move forward?

This will give you an insight into customer acceptance or rejection of your product