3. What term describes the design of jobs based on the view that workers are independent parts of the production process whose individual characteristics should be taken into account in forming jobs?
A. Classical approach to job design
B. Horizontal coordination of job design
C. Behavioral approach to job design
D. Matrix structure of job design
4. The basic assumption of the classical approach to job design is that division of labor and job specialization
A. increases an organization's overall productivity.
B. increases the motivation of the average worker.
C. decreases worker absenteeism and tardiness.
D. makes it easier for management to supervise labor.
5. Your boss tells you that it is up to you to get the widget order out on time. You requisition two employees from the production department to help you, but the production manager says you can't have them. The order goes out late, and you are blamed. You have been given
A. a conflicting communication.
B. responsibility without authority.
C. inadequate organizational resources.
D. two bosses on one job.
Answer 3. - (C) Behavioral approach of job design - It improves employee motivation and productivity. Factors like autonomy, task, variety, feedback and identification/significance are analyzed and improvements are made for the employees
Answer 4. - (A) increases an organization's overall productivity.
Answer 5. - (B) Responsibility without authority.
Responsibility - to get the widget order out on time
No authority.- production manager refuse to have two employees from the production department for help
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