Question

Explain how quality audits contribute to performance improvement.

Answer 1

Quality audit can be seen as the activity of systematic evaluation of the quality management system (QMS) that is being performed by the internal or external quality auditing team. This can be seen as an integral element of the QMS of any organization.

Quality audits are quite important for improving the overall function of the organization due to following reasons=

In quality audit the different types of data about the different products and processes are collected and thus the various wastages and defects can be overcome

The outcomes of the quality audit can help in creating unique values for the process improvement that can result in improved quality of the products

This is helpful in finding how successfully a certain quality improvement initiative has been implemented and thus any change of performance improvement can be addressed

Any type of flaws in the products, customer service and other important fields can be identified and improved