Active _______________ involves fully concentrating on the person speaking, not interrupting, and paying attention to the speaker’s body language and nonverbal cues. A. Watching B. Listening C. Recording D. Interpreting
B. Listening?
"Active listening involves six skills: paying attention, holding judgment, reflecting, clarifying, summarizing, and sharing. Each skill contributes to the active listening mind-set, and each skill includes various techniques or behaviors. These skills are not mutually exclusive. For example, paying attention isn't something you stop doing when you start holding judgment. Nor are the skills consistently weighed in importance. In one conversation, clarifying may take much effort and time; in another conversation, gaining clarity and understanding may be quick and easy."
Get Answers For Free
Most questions answered within 1 hours.