Question

CASE92

Dirty Employees or Bioterrorism?

Sharon B. Buchbinder

“In a nearly unbelievable chapter of Oregon history, a guru from India gathered 2,000 followers to live on a remote eastern Oregon ranch. The dream collapsed 25 years ago amid attempted murders, criminal charges and deportations” (Zaitz, 2011a). The following case is based on true events. In 1981, in The Dalles (pronounced The Dowells), Oregon, a religious cult called the Rajneeshees tried to register 3,500 homeless street people so they could take over the county government and become one with The Dalles, a merger of church and state. The Rajneeshees were politically savvy and well organized. The Dalles had 14,000 non-cult voters, but the county clerk recognized the threat of the cult and stopped the registration of these Rajneeshees’ “adoptees.” The clerk then forced each person to come to hearings to determine voting eligibility. At around the same time as the political upheavals, 751 people fell ill with nausea, diarrhea, headache, and fever, overwhelming the local hospital’s ED. Local doctors quickly identified the causative organism as Salmonella typhimurium. Using standard epidemiological methods, the public health department was able to trace every case of Salmonella to salad bars at area restaurants. One in particular was hard hit, the Shakey’s Pizza. The owner was devastated with loss of sales and liability claims when over 400 customers became ill. Was it “dirty employees” who did this to him and his business? Health officials closed his restaurant, leaving his life in a shambles. The food-borne illnesses seemed to stop with the arrival of an army of public health inspectors who maintained vigilance over the food supply. A year later, during an FBI probe into the Rajneeshees for wiretapping and fraud, an informant suggested that the cult was responsible for this food-borne outbreak.

Discussion Questions

1. What is going on in this case? Do you think this could happen in a health care setting?

2. What is the nature of the organizational behavior problem?

3. What are three factors contributing to this problem?

4. What type of data would you need to gather to address this problem?

5. Do you think the owner of the Shakey’s pizza was right to think his employees were dirty? Is this an attribution error or a reasonable conclusion? What would you have thought if it had happened to you?

6. Provide your reflections and personal opinions as well as your recommendations for addressing this problem.

BACKGORUND STATEMENT -

MAJOR PROBLEMS AND SECONDARY ISSUES -

YOUR ROLE -

ORGANIZATIONAL STRENGTHS AND WEAKNESS -

Organizational strength:

Organizational weakness:

ALTERNATIVES AND RECOMMENDED SOLUTIONS -

EVALUATION -

Answer 1

1) Bioterrorism is happening in this case . Fearing they would not gain enough votes, some Rajneeshpuram officials decided to incapacitate voters in The Dalles, the largest population center in Wasco County. The chosen biological agent was Salmonella enterica Typhimurium.

Yes , it could happen in a health care setting too with the purpose to demolish the organization by other healthcare settings .

2) The nature of the organizational behavior problem is misleading the case towards the vendors by making them responsible for the massive food borne disease .

3. Three factors contributing to this problem :-

- Fear of getting less votes

- Fear of losing the power and place

- Cultural affects

4. The type of data that would be needed to gather to address this problem is to check the number of people who got sick during the election time with the data collected before and after the election time ,to make the comparison that was it an affect of election or really a good borne disease .