Question

Medical office managers wear many “hats” in performing their duties and have many areas of responsibility, each requiring a different set of professional skills. Explain at least five distinct roles that managers must fill, listing some of the skills needed. In which areas of office administration and/or operations does the manager perform these different roles?

Answer 1

Medical office manager has vivid responsibilities in the healthcare industry.
Some of the roles of a manager are :

1. Managing and supervising different teams that consists of doctors, nurses, technicians, physical therapists.
2. supervising the work of billing and coding.
3. Recruitment of skilled and trained professional in the field of healthcare.
4. Submitting claims to insurance companies.

5. Organizing training and educational sessions for the employees.
These responsibilities come from different offices such as insurance and finance department, training department, human resource and administrative department.
The manager should possess leadership skills to complete his responsibilities smoothly.
The manager should be influencer, motivational as well as cooperative with other staff members.
The manager should also have skills of multitasking.