Question

Case Study: The Healthy Medical Center Board of Directors hires you as a consultant. They ask you to prepare a report that addresses the following:

1) How should the organizational performance of Healthy Medical Center be measured?

2) How can the Board operate to make sure the plan is implemented?

3) How can senior leadership within Healthy Medical Center be held accountable for accomplishing the plan?

Answer 1

Answer :-01

The performance of health medical centre measured by :-

Measurements is central to the concept of hospital quality improvement, it gives a direction to hospital what actually to do an compare that from original targets in order to identify opportunities for improvement.

The principles of measuring of hospital performance by you as consultants are following:-

1) Regulatory inspection

2)Survey of consumer experiences

3). Third party assessment

4). Statistical indicators

5) Internal assessment

Currently trends for measuring performance of hospitals:-

1). Integrating performance measuring system

2). public disclosure of hospital performance data to modify and assess weaknesses of hospitals.

Policy implications:-

1). Stakeholders participation

2). Availability, Acceptability, credibility

3). Evaluation and publications

Answer :02

Successfully Plan implementation (give ideas-to board ):-

1). Communicate the strategies to Board

2). involve the board staff in development of the plan and excute them to see results.

3). Assign your staff clear goals

4).Mointer the success of plan monthly or quarterly

5). Link strategy with plan

6). Completed goal in a specific given time .

Answer :- 03

Accountability simply is about taking responsibility for our actions always ensure our competency to do any activity we have been asked to perform and always put patient interest frist.
In nursing accountability consists of four pillars :-

Legal , Ethical,Employment and professionalism

To accomplish a plan by a senior leadership within healthcare centre:-

1). Development of personal responsibility and self confidence

2). Practicing carefully and actively listening

3). Developing well roundedness

4). Building resilience

5). Developing leadership presence to accomplish goal

6). Understand persuasion

7).Manging personal resources

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