Question

Lesikar's Business Communication Author Kathryn Rentz; Flatley; Paula Lentz ISBN 978-0-07-340321-2 YouTube video You Attitude in...

Lesikar's Business Communication
Author Kathryn Rentz; Flatley; Paula Lentz
ISBN 978-0-07-340321-2

YouTube video

You Attitude in Business Writing 2;51

Please view the video and click the above title link to submit an original (in your own words) synopsis/commentary of what you viewed. Submissions should be minimum 150 words.

Homework Answers

Answer #1

We human beings are self-centered animals from evaluating our own mental filters. We tend to see each scenario shape our own viewpoints because we are self-centered. This approach can lead us to a writer-oriented, we-view point approach in letter writing circumstances, one that puts emphasis on ourselves and our interests rather than on our readers and their interests.

Obviously, such methods do not elicit in our readers the most favorable reactions because they are self-centered too. The outcome is not conducive to building goodwill, nor is it helpful to get your readers to do stuff that they want to do. You can achieve more positive effects by writing in the reader's point of view.

The style of writing' you attitude ' emphasizes readers rather than the writer. We should not concentrate or put ourselves in the location of receivers to write company letters. It is necessary to take into account their wishes, issues, conditions, feelings and likely responses. Instead of' I or we viewpoint,' the business letter must be written as' you viewpoint.' You point out the interest of the reader and assist to win the mind and attention of the reader

  • Creation of friendly atmosphere
  • Motivation the reader
  • Establishment of mutual trust
  • Can create favorable outcome even in a bad-news situation
  • Accomplishment of the goal of the letter
  • Enhance goodwill of the firm

Lastly, it can be said that the ' you attitude ' is not only important for the above advantages, but also vital for the efficient writing of letters.

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