A company using the balance scorecard approach to evaluate employee performance included “Reducing scrap by 25%” as an objective. This objective is within the Group of answer choices
customer perspective.
financial perspective.
cost reduction perspective.
internal processes perspective.
Ans :- Internal processes prospective
Explanation:- Here the company using balanced scorecard approach to evaluate the performance of the employee and the company objective is to Reduce scrap by 25%. So, the company established this objective is to evaluate the performance of employee ( i.e,, involvement of employee in production process and whether he is following appropriate rules designed by the company etc..,).
So, By considering above statements the objective of the company is related to internal processes prospective.
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