Refund to the Polish bank Bank of China, can not issue bank memo, how to confirm that money has been retired? Hello everybody, do the following, please give me a Weapon, I thank .5 3 April the Bank of China Beijing agency received notice that there are five thousand dollars arrived, this section is my customer deposit. However, because the client simply wrote the agency account, did not write the company name, so can not be accounted for. client bank is unable to issue a modification notice, so I had to return the same way the customer's deposit. my agency in the May 13 deposit refund customers, but the Bank of China Bank can not issue a refund after the return / remittance orders, has been more than 20 days, the customer is still not received the deposit back. I go to the bank asked refund now where the interim, the bank says can not query. clients are very anxious, seeing the money evaporated so, how can I do? what will the accidents or reason it?