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How I can get my money back or get another thing - tablet PC is damaged.

Answers:1   |   LastAnswerAt:2011.05  

Question
visitor
Alexander Kholyanov 
Asked at 2011.05.10 03:00:51
Hi.
Goods were damaged.
The box with tablet and the tablet are strongly destroyed. LCD is broken. Body is broken too. I can sent you a pictures.
Receipt of Order No.1002377278
How I can get my money back or get another thing?

WBR, Alexander Kholyanov.
answer Lizzy wu  Answered at 2011.05.10 03:00:51

<p><span style="font-size: 12.0px;">I&#39;m so sorry to hear about that </span></p>
<p><span style="font-size: 12.0px;">&nbsp;</span></p>
<p><span style="font-size: 12.0px;">I think you should take some photo to give the deliver company to ask them to refund the damaged for&nbsp;you </span></p>
<p><span style="font-size: 12.0px;">&nbsp;</span></p>
<p><span style="font-size: 12.0px;">At the same time ,you have to give the photoes to your supplier to aks the supplier help to get the refund from the delivery company.</span></p>
<p><span style="font-size: 12.0px;">&nbsp;</span></p>
<p><span style="font-size: 12.0px;">However ,the delivery company cannot give a full amount refund ,they all have the limited compensate amount for one shipment.You had better to buy a insurance for the fragile item before delivery or you should notice the delivery company to well pack the items and put on the fragile sign to make sure the tightly and careful delivery.</span></p>
<p><span style="font-size: 12.0px;">&nbsp;</span></p>
<p><span style="font-size: 12.0px;">Hope above makes sense</span></p>
<p><span style="font-size: 12.0px;">Lizzy</span></p>
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