Question

Telephone calls arrive at an exchange at an average rate of one per second. Find the...

Telephone calls arrive at an exchange at an average rate of one per second. Find the probabilities of the following events, explaining briefly your assumptions.

(a) No call arrives during the first second.


(b) Between 2 and 4 calls arriving in a given 5 second period.

(c) Assume that the call center can answer one call in each 1 second period. Find approximately the probability that the call center answers at least 90 calls during the first 100 seconds.

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