Question

During four years they provided advice to 653 clients. At this point of time the government of Ontario is evaluating CRP’s effectiveness based on a sample of 150 (75 IP clients and 75 NC Clients). The sampled clients were asked to indicate their level of satisfaction with CRP on the following basis:

• Usefulness of the following services provided (on the basis of a continuous number that ranges from 1 (extremely ineffective) to 5 (extremely effective))
  • one to one consultation,
  • workshops
  • information packages
  • Funding.
• Client satisfaction with the government after receiving support from CRP on the basis of a continuous number that ranges from 1 (extremely unsatisfied) to 5 (extremely satisfied))
• Client satisfaction of IP and NC (as an indicator of performance) on the basis of a continuous number that ranges from 1 (extremely unsatisfied) to 5 (extremely satisfied))

Government of Ontario would like to know the following based on the collected data.

1. Conduct a descriptive analysis of the sample focusing on usefulness of service provided by focusing on measures of central location and variance for two different variables, also use a graph to describe usefulness of one to one consultation
2. Is there any relationship between usefulness of funding received and client satisfaction of government after receiving consultation, use a graph to depict this relationship and also conduct correlation analysis
3. Clients who participated in this program were asked to identify their level of satisfaction with the government prior to receiving consultation; this showed a mean of 3. The government of Ontario likes to know whether their opinion has risen since based on the sample (after the consultation) with 5% significance
4. Clients were provided with 1) one to one consultation, 2) workshops and 3) information packages 4) Funding. Now the government of Ontario is interested to know if one to one consultation was deemed more useful or funding, estimate the mean for each with 95% confidence and compare the results.
5. Some of the employees of the Ontario government believe that IP performed better than NC. 75 clients of IP and 75 clients of NC were asked to report on their level of satisfaction from IP and NC. Did IP really perform better than NC?
   

• Assume significance level of .05 when needed.

Please use below link for data set only - data set is same but couldn't post it on Chegg due to space limit - https://www.chegg.com/homework-help/questions-and-answers/four-years-provided-advice-653-clients-point-time-government-ontario-evaluating-crp-s-effe-q11681507

Answer 1