Design specifications require that a key dimension on a product
measure 100 ± 11 units. A process being considered for producing
this product has a standard deviation of four units.
a. What can you say (quantitatively) regarding the
process capability? Assume that the process is centered with
respect to specifications. (Round your answer to 4 decimal
places.)
b. Suppose the process average shifts to 90. Calculate the new process capability. (Round your answer to 4 decimal places.)
c. What is the probability of defective output after the process shift? (Use Excel's NORM.S.DIST() function to find the correct probability. Round "z" values to 2 decimal places. Round your answer to 4 decimal places.)
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