Question

111.C.1: How Well Do I Respond to Turbulent Change? Instrument Listed to the right are a...

111.C.1: How Well Do I Respond to Turbulent Change?

Instrument

Listed to the right are a set of statements describing characteristics in a managerial job. If your job had these features, how would you react to them? Use the following rating scale for your answers:

his feature would be very unpleasant for me This feature would be somewhat unpleasant for me

I'd have no reaction to this feature one way or another; or it would be about equally enjoyable and unpleasant This would be enjoyable and acceptable most of the time I would enjoy this very much; it's completely acceptable

l. I regularly spend 30 to 40 percent of my time                   1      2       3      4       5

in meetings.

2. A year and a half ago, my job did not exist, and   1      2       3      4       5

                       I have been essentially inventing it as I go along.

3. The responsibilities I either assume or am   1      2       3      4       5

assigned consistently exceed the authority I have for discharging them.   

4. I am a member of a team and I have no more                                      1      2       3      4       5

authority than anyone else on the team.

5. At any given moment in my job, I have on the                                     1      2       3      4       5

average about a dozen phone calls or e-mails to be returned.

6. My job performance is evaluated by not only my                                1      2       3      4       5

boss, but also by my peers and subordinates.

7. About three weeks a year of formal management                                 1      2       3      4       5

training is needed in my job just to stay current.

8. My job consistently brings me into close working                                  1      2       3      4       5

contact at a professional level with people of many races, ethnic groups, and nationalities and of both sexes.

9. For many of my work colleagues, English is their                                 1      2       3      4       5

second language.

10. My boss is from Germany and has only been in                                   1      2       3      4       5

this country for six months.

11. There is no objective way to measure my effectiveness.                      1      2       3      4       5

12. I report to three different bosses for different                                         1      2       3      4       5

aspects of my job, and each has an equal say in my performance appraisal.

13. On average, about a third of my time is spent                                            1      2       3      4       5

dealing with unexpected emergencies that force all scheduled work to be postponed.

14. On average, I spend about a week every month                                       1      2       3      4       5

out of town on business.

15. [ frequently have to work until 8p.m. to get my                                         1      2       3      4       5

day's work completed.

16. When l have a meeting of the people who report                                       1      2       3      4       5

to me, at least one or two will participate by phone or electronic conferencing.

17. The college degree l earned in preparation for his type of work is now obsolete, and l probably    should go back for another degree.                                                      1      2       3      4       5

18. My job requires me to absorb 1 00-to-200 pages                             1      2       3      4       5

per week of technical materials.

19. My department is so interdependent with several                                1      2       3      4       5

other departments in the organization that

all distinctions about which departments are responsible for which tasks are quite arbitrary.

20. I am unlikely to get a promotion anytime in the                           1      2       3      4       5

near future.

21. There is no clear career path for me in this job                             1      2       3      4       5

and organization.

22. During the period of my employment here, either                          1      2       3      4       5

the entire organization or the division I worked in has been reorganized every year or so.

23. While I have many ideas about how to make things                           1      2       3      4       5

work better, I have no direct influence on either the business policies or the personnel policies that govern my division.

24. My organization is a defendant in an antitrust                                    1      2       3      4       5

suit, and if the case comes to trial, I will probably have to testify about some decisions that were made a few years ago.

25. Sophisticated new technological equipment and software is continually being introduced into my division, necessitating constant learning on my part.                   1      2       3      4       5

26. The computer I have in my office can be monitored                  1      2       3      4       5

by my bosses without my knowledge.

Analysis and Interpretation

This instrument describes a number of characteristics of the changing workplace. The higher your score, the more comfortable you are with change.

The author of this instrument suggests an "average" score to be around 78. If you scored over I 00, you seem to be accepting the "new" workplace fairly well. lf your score was below 70, you're likely to find the manager's job in the 21st century to be unpleasant if not overwhelming.

1 How Well do I Respond to Turbulent Change? After you take it write an reflection paper about the results.

2. Discuss if the results you obtained were what you expected. If so discuss in what way do they agree with your expectations or if not discuss in what way you disagree.

3. Be sure to add the results of the assessment as an addendum to your paper. The paper should be a minimum of three pages in the body which does not include the cover page and the reference page.

Please help and Thank you very much =)

Homework Answers

Answer #1

Ethic culture is very important in business environment. It is very essential to make a right kind of environment at work place and do the right things. Managers play important role in determining whether the employees are living by the company's values and expectation.

Ethic should be made the part of workplace culture and leader should encourage its employees to work ethically. Guiding principle should be clear and a proper framework should be made by the leader to evaluate the ethical actions. It is important for managers to monitor and control their employees and ensure that they are working as per company's values and expectations. The reasons ethic is important for businesses are: -

  • It makes the business sustainable and more environment friendly by making safe products and minimizing social and economic impact.
  • It creates positive impression in customer's mind.
  • It helps in improving the staff productivity by involving them in decision making process to make the business green. Green firm offers healthier and safer work environment and also attract best employees.
  • Ethical culture also attracts investors which increase the company's share price.
  • It improves the reputation of the organization.
  • It plays important role in guiding the organization to meet the goal effectively.

Organizational ethics can be enforced and monitored in different ways. They are: -

  • It is very important to create a formal program of ethics.
  • Ethical training system should be conducted for all the employees and managers regularly.
  • Management should create reward system that can promote ethical behavior.
  • Auditing system to review the call logs, computer logs, video tapes etc in order to identify undetected misconduct incidents.
  • A complaint system ensures that people are filing complaint about ethical misconduct at workplace. This is done by compliance hotline numbers.
  • Creating ethical panel is important who can take actions against ethical misconduct.

A monitoring system is also important to control the current ethical system.

  • Ethical compliance officer should be hired who can monitor the ethical standard of the organization without being biased.
  • Privacy system should be included for whistleblowing or reporting ethical misconduct.
  • Punishing employees and managers for ethical misconductin order to ensure that everyone knows about the consequences.
  • Installing employee control software in order to control the activities of employees in system.

Ethical program can also be evaluated by

  • External review that can be done by external audit team
  • Set of criteria should be made to evaluate own actions.

Thus, these are the ways that can be implemented at workplace to teach employees to act more ethically and to change managerial behavior into ethical business behavior.

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