Question

A customer service representative must spend different amounts of time with each customer to resolve various...

A customer service representative must spend different amounts of time with each customer to resolve various concerns. The amount of time spent with each customer can be modeled by the following distribution: X~Exp(0.2)

What type of distribution is this?

Are outcomes equally likely in this distribution? Why or why not?

What ism? What does it represent?

What is the mean?

What is the standard deviation?

State the probability density function.

Graph the distribution.

FindP(2 <x< 10). 54. FindP(x> 6).

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