When researchers use SPSS to calculate internal consistency of a scale, a necessary step to obtain the Cronbach alpha value is ______.
a. None of them above
b.Checking if the items indicate a strong correlation by a scatterplot
c. Checking if there is missing value
d. Checking if there is an item that is reversed-order
Cronbach's alpha is a measure of internal consistency, that is, how closely related a set of items are as a group. It is considered to be a measure of scale reliability. As the average inter item correlation increases, Cronbach's alpha increases as well
Hence,
When researchers use SPSS to calculate internal consistency of a scale, a necessary step to obtain the Cronbach alpha value is Checking if the items indicate a strong correlation by a scatterplot
So the correct option is option b
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