Q1.(15) At one call center, assume the probability of receiving
one phone call in a given time period is the same, and the numbers
of phone calls in one time period is independent from others. It is
known that the average number of phone calls in any one hour is 10.
One hour period is randomly selected.
1.(5) Find the probability that exactly 11 phone calls will be
received.
2.(5) Find the probability that at most 8 phone calls will be
received.
3.(5) Find the probability that the number of phone calls will be
greater than the mean number of phone calls (in one hour).
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