Question

A local phone company is interested in determining whether customers rated their services - as excellent,...

A local phone company is interested in determining whether customers rated their services - as excellent, good, average, or poor. Would the company be more interested in the mean, median, or mode of the customer service ratings?

b. northeast realtors are studying the sale prices of the homes in an area that has many diverse neighborhoods. Would the mean, median, or mode of the prices of recent home sales be the best measure of central tendency?

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Answer #1

A local phone company is interested in determining whether customers rated their services - as excellent, good, average, or poor. Would the company be more interested in the mean, median, or mode of the customer service ratings?

The Best is Mode.

The Mode and Median is best measures of a central tendency here.

As the mode represents the most frequent ratings received by customers.

The median will provide an estimate of how many customers gave them ratings.

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Northeast realtors are studying the sale prices of the homes in an area that has many diverse neighborhoods. So the best measure is the Median as the median will help them in estimating the prices of the homes in that area.

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