Suppose you’re designing an automated vending machine to serve espresso drinks. Espresso drinkers form a single waiting line and enter the line at a rate of 100 per hour, arriving according to a Poisson process. The machine can process drinks at a rate of 120 drinks per hour, with service times exponentially distributed.
(a) What is the probability that there are no people in the waiting line?
(b) What is the average length of the waiting line?
(c) What is the average number of minutes people spend waiting in line?
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