The probability model below describes the number of repair calls that an appliance repair shop may receive during an hour. Complete parts a and b below.
Repair Cells 0 1 2 3
Probability 0.2 0.4 0.2 0.2
Question: How many calls should the shop expect per hour ? ___________ (type an integer or a decimal. Do not round.)
Question: What is the standard deviation ? ________________ (round to two decimals as needed.)
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