a. If Accrotime guarantees a full refund on watches for 4 years (48 months) after purchase, what percentage of total production will the company expect to replace?
b. If Accrotime only wants to refund 4% (or less) of the watches it makes, how long should the guarantee period be (to the nearest month).
Let X denote the lifetime of the watches and according to the question, X~N(55, 52=25).
a) Now, if Accrotime guarantees a full refund on watches for 4 years(48 months), the proportion of watches that the company will expect to replace is,
P(X48)
= P[(X-55)/5(48-55) /5]
=P(Z-1.4) [where, Z=(X-55) /5~N(0, 1) ]
=0.0808
Thus, the company will expect 0.0808*100=8.08% of total production to replace.
b) let the guarantee period of a watch be x months so that Accrotime expects to refund 4%(or less) of the watches it makes.
Thus, P(X<x) =0.04(taking the equality)
Or, P[(X-55) /5<(x-55) /5]=0.04
Or, P[Z<(x-55)/5]=0.04
From, standard normal table, (x-55)/5=-1.76, or x=46.2.
Thus, the guarantee period should be 46.2 months.
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