Question

# Recall that a bank manager has developed a new system to reduce the time customers spend...

Recall that a bank manager has developed a new system to reduce the time customers spend waiting to be served by tellers during peak business hours. The mean waiting time during peak business hours under the current system is roughly 9 to 10 minutes. The bank manager hopes that the new system will have a mean waiting time that is less than six minutes. The mean of the sample of 104 bank customer waiting times is x¯x¯ = 5.46. If we let µ denote the mean of all possible bank customer waiting times using the new system and assume that σ equals 2.43:

(a) Calculate 95 percent and 99 percent confidence intervals for µ. (Round your answers to 3 decimal places.)

 95 percent confidence intervals for µ is [, ]. 99 percent confidence intervals for µ is [, ]. (b) Using the 95 percent confidence interval, can the bank manager be 95 percent confident that µ is less than six minutes? Explain. (Click to select)NoYes , 95 percent interval is (Click to select)belowabove 6. (c) Using the 99 percent confidence interval, can the bank manager be 99 percent confident that µ is less than six minutes? Explain. (Click to select)YesNo , 99 percent interval extends (Click to select)abovebelow 6. (d) Based on your answers to parts b and c, how convinced are you that the new mean waiting time is less than six minutes? (Click to select)FairlyNot confident, since 95 percent CI is (Click to select)belowabove 6 while 99 percent CI contains 6.

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