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Case Study: Pantry Shop (modified) Customers arrive at the Pantry Shop store at a rate of...

Case Study: Pantry Shop (modified)

Customers arrive at the Pantry Shop store at a rate of 3 per minute and the Poisson distribution accurately defines this rate. A single cashier works at the store, and the average time to serve a customer is 15 seconds, and the exponential distribution may be used to describe the distribution of service times.

  1. What are λ and μ in this situation?
  2. Using Kendall notation, what type of queuing system is this?
  3. How many minutes does the average customer spend waiting in line?

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