A toy company has offices in Seattle and New York. The Seattle office processes 70% of all calls about toys and has a customer satisfaction rate of 60%. The New York office processes 30% of all calls about toys and has a customer satisfaction rate of 90%. (a) Find the probability that a randomly selected customer who called in was satisfied. (b) Find the probability that a randomly selected customer who called and was unsatisfied spoke to the Seattle office.
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