Question

A call-in customer service center knows they get on average 18 calls per hour on weekday...

A call-in customer service center knows they get on average 18 calls per hour on weekday mornings. What is the probability they get 15 or more calls an hour?

Math   Statistics-And-Probability   
0 0
Add a commentTranscribed image text
Next >

Homework Answers

Answer #1

thank you.

0 0
Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
On average ten phone calls arrive at a customer service call center per minute during a...
On average ten phone calls arrive at a customer service call center per minute during a specified time of day. Assume all calls happen independently of each other. In any given minute, determine the probability that the call center receives exactly eight phone calls that minute. (to 4 decimals)
Customers of a computer manufacturer call customer service at an average rate of 20 calls per...
Customers of a computer manufacturer call customer service at an average rate of 20 calls per hour. Use a Binomial process with 5-second frames to find the probability of no more than 8 calls during the next 15 min.  (Round to four decimal places.) 0.6691 and 0.9320 are incorrect!
The local bagel shop gets on average 10 customers per hour on weekday mornings.  What is the...
The local bagel shop gets on average 10 customers per hour on weekday mornings.  What is the probability 4 customers arrive in an hour? The local bagel shop gets on average 10 customers per hour on weekday mornings.    What is the probability less than 3 customers arrive in a half hour?
A customer service center in Gary, Indiana receives, on average, 3.5 telephone calls per minute. If...
A customer service center in Gary, Indiana receives, on average, 3.5 telephone calls per minute. If the distribution of calls is Poisson, what is the probability of receiving more than 4 calls during a particular minute? Do not round intermediate calculations. Round your final answer to four decimals. Format for probabilities: 0.0000
Incoming calls to a customer service center are classified as complaints (78% of calls) or requests...
Incoming calls to a customer service center are classified as complaints (78% of calls) or requests for information (22% of calls). Of the complaints, 40% deal with computer equipment that does not respond and 57% deal with incomplete software installation; in the remaining 3% of complaints, the user has improperly followed the installation instructions. The requests for information are evenly divided on technical questions (50%) and requests to purchase more products (50%). Round your answers to four decimal places (e.g....
A customer service center has customers call with questions about the use of a product. The...
A customer service center has customers call with questions about the use of a product. The mean arrival rate of customer calls is 20 per hour and follows a Poisson distribution. The mean service rate (how long it takes the call center employee to answer the customer’s question) is 30 customers per hour (most customer questions can be answered rather quickly) and follows an Exponential distribution. What is the mean (average) time in hours that a customer spends in the...
Calls to a customer service center last on average 1.95 minutes with a standard deviation of...
Calls to a customer service center last on average 1.95 minutes with a standard deviation of 1.63 minutes. An operator in the call center is required to answer 75 calls each day. Assume the call times are independent. Round answers to 3 decimals. (a) What is the expected total amount of time in minutes the operator will spend on the calls each day? (b) What is the standard deviation of the total amount of time in minutes the operator will...
The number of telephone calls per unit of time made to a call center is often...
The number of telephone calls per unit of time made to a call center is often modeled as a Poisson random variable. Historical data suggest that on the average 15 calls per hour are received by the call center of a company. What is the probability that the time between two consecutive calls is longer than 8 minutes? Write all probability values as numbers between 0 and 1.
On the average, there is one new customer calling in to a call center every 20...
On the average, there is one new customer calling in to a call center every 20 minutes. Assume the number of calls follows the Poisson process. (a) What is the probability that in the next 40 minutes, exactly 3 new customers will call? (b) What is the probability that there are no calls in the next hour?
Telephone calls arrive at a 911 call center at the rate of 12 calls per hour....
Telephone calls arrive at a 911 call center at the rate of 12 calls per hour. What is the mean number of calls the center expects to receive in 30 minutes? What is the standard deviation of the number of calls the center expects to receive in 30 minutes? (Round your answer to two decimal places.) Find the probability that no calls come in for 30 minutes. (Round your answer to five decimal places.)
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT