Moore, Aiken, and Payne is a critical-care dental clinic serving
the emergency needs of the general public on a first-come,
first-served basis. The clinic has four dental chairs, three of
which
are currently staffed by a dentist. Patients in distress arrive at
the rate of five per hour, according to a Poisson distribution, and
do not balk or renege. The average time required for an emergency
treatment is 30 minutes, and has an exponential distribution.
a. What is the probability that one patient is in the clinic?
b. What is the probability that five or more patients are in the
clinic?
c. What is the average number of patients waiting?
d. On average, what is the total time that a patient spends in the
clinic?
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