Question

Illustrate the ‘Fishbone Diagram’ using 5Ms as per Kaoru Ishikawa

Answer 1

Ishikawa or fishbone diagram is one such diagram to detect the causes and effects of various imperfections, failures, or defects in the business.

Managers mostly use the Ishikawa diagram or the cause and effect diagram as a tool in finding out the deviations that are necessary to detect for business expansion.

The layout is similar to a fish's skeleton. It depicts the problem at the head and the causes at the spine.

The 5 M in fishbone diagram example in Manufacturing :

1) Man / mind power (physical or knowledge work, includes: kaizens, suggestions)

2) Machine (equipment, technology)

3) Material (includes raw material, consumables, and information)

4) Method (process)

5) Measurement / medium (inspection, environment)