Question

Below is a list of the decision tools we have studied this semester. For the scenario...

Below is a list of the decision tools we have studied this semester. For the scenario below, identify the best tool to use to answer the question.

The A+ Cafeteria currently has 2 cashiers. Upon arrival, customers form a single line and place their food order at the next available register. Assume that customers arrive at the rate of 24 per hour. It takes an average of 3 minutes to place and process each customer's order. Assume that arrival intervals follow a Poisson distribution and service times follow an exponential distribution. The manager believes that if the average waiting time per customer in the system is greater than 5 minutes, then a request for an additional employee should be made. Should the manager make a request to hire an additional employee?

Group of answer choices

Decision Analysis

Monte Carlo Simulation

Time Series Forecasting

Linear Programming

Queuing Analysis

Linear Regression

Math   Statistics-And-Probability   
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Homework Answers

Answer #1

Ans:- The correct ans is Queuing Analysis

Queuing analysis is a mathematical technique which is used for studying characteristics of queueing (waiting) for service.

Queuing theory (or "queueing theory") examines every component of waiting in line to be served, including the arrival process, service process, number of servers, number of system places, and the number of customers—which might be people, data packets, cars, etc.

As a branch of operations research, queuing theory can help users make informed business decisions on how to build efficient and cost-effective workflow systems.

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