Question

Customers experiencing technical difficulty with their Internet cable hookup may call an 800 number for technical...

Customers experiencing technical difficulty with their Internet cable hookup may call an 800 number for technical support. It takes the technician between 90 seconds and 12 minutes to resolve the problem. The distribution of this support time follows the uniform distribution.

a. What are the values for a and b in minutes? (Do not round your intermediate calculations.)

b-1. What is the mean time to resolve the problem? (Do not round your intermediate calculations. Round your answer to 2 decimal places.)

b-2. What is the standard deviation of the time? (Do not round your intermediate calculations. Round your answer to 2 decimal places.)

c. What percent of the problems takes more than 5 minutes to resolve? (Do not round your intermediate calculations. Round your answer to 2 decimal places.)

d. Suppose we wish to find the middle 50% of the problem-solving times. What are the end points of these two times? (Do not round your intermediate calculations. Round your answers to 3 decimal places.)

Homework Answers

Answer #1

Hello Sir/ Mam

(a) a = 1.5minutes and b = 12minutes

(b-1) Mean = 6.75 minutes

(b-2) Standard Deviation = 3.03 minutes

(c) P(X > 5) = 66.67%

(d) End points are 4.125, 9.375

I hope this solves your doubt.

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