the distribution of the number of annual sick days is normal with mean 24 days and standard deviation 1.3
let X denotes the number of annual sick days in company A
then X~N(24,1.32)
an employee named John took 21 number of sick days.
so John took 24-21=3 fewer days of sick days.
so in standard deviation units he took 3/1.3=2.30769 fewer sick days.
the probability of taking fewer sick days than John is
P[X<21]=P[(X-24)/1.3<(21-24)/1.3]=P[Z<-2.30769]=0.01050819
hence 0.01050819*100=1.050819% of employees took fewer sick days that John did.
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