Quick Start Company makes 12-volt car batteries. After many years of product testing, the company knows that the average life of a Quick Start battery is normally distributed, with a mean of 47.0 months and a standard deviation of 6.5 months.
(a) If Quick Start guarantees a full refund on any battery that fails within the 36-month period after purchase, what percentage of its batteries will the company expect to replace? (Round your answer to two decimal places.) _______________%
(b) If Quick Start does not want to make refunds for more than 12% of its batteries under the full-refund guarantee policy, for how long should the company guarantee the batteries (to the nearest month)? ____________________months
µ = 47
sd = 6.5
a)
= P(Z < -1.69)
= 0.0455
= 4.55%
b)
or, x = 47 - 1.175 * 6.5
or, x = 39.36
or, x = 39 months
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