Question

51. A customer service representative must spend different amounts of time with each customer to resolve...

51. A customer service representative must spend different amounts of time with each customer to resolve various concerns. The amount of time spent with each customer can be modeled by the following distribution: X ~ Exp(0.2). Find P(x > 6). If necessary, round answer to three decimal places (i.e. 0.123)

Homework Answers

Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
A customer service representative must spend different amounts of time with each customer to resolve various...
A customer service representative must spend different amounts of time with each customer to resolve various concerns. The amount of time spent with each customer can be modeled by the following distribution: X~Exp(0.2) What type of distribution is this? Are outcomes equally likely in this distribution? Why or why not? What ism? What does it represent? What is the mean? What is the standard deviation? State the probability density function. Graph the distribution. FindP(2 <x< 10). 54. FindP(x> 6).
The amount of time required to reach a customer service representative has a huge impact on...
The amount of time required to reach a customer service representative has a huge impact on customer satisfaction. Below is the Excel output from a study to see whether there is evidence of a difference in the mean amounts of time required to reach a customer service representative between two hotels. Assume that the population variances in the amount of time for the two hotels are not equal. t-Test: Two-sample assuming Unequal Variances Hotel 1 Hotel 2 Mean 3.25 2.01...
he amount of time required to reach a customer service representative has a huge impact on...
he amount of time required to reach a customer service representative has a huge impact on customer satisfaction. A study was conducted to see whether there is evidence of a difference in the mean amounts of time required to reach a customer service representative between two hotels. Two samples of data were collected (see below). Assume that the population variances in the amount of time for the two hotels are not equal. Hotel 1 Hotel 2 Mean 2.214 2.0115 Variance...
A customer service representative was interested in comparing the average time (in minutes) customers are placed...
A customer service representative was interested in comparing the average time (in minutes) customers are placed on hold when calling Southern California Edison (SCE) and Southern California Gas (SCG) companies. The representative obtained two independent random samples and calculated the following summary information: SCE SCG Sample Size 9 12 Sample Mean 3.2 minutes 2.8 minutes Sample Standard Deviation 0.5 minutes 0.7 minutes Test whether there is a significant difference in average time a customer is on hold between the two...
We are interested in the average amount of time De Anza students spend studying statistics each...
We are interested in the average amount of time De Anza students spend studying statistics each week. A survey of 32 De Anza students yields a sample average time of 14.4 hours spent studying statistics per week with a sample standard deviation of 1.9 hours. Conduct a hypothesis test using a 5% level of significance, to determine if the average time spent studying statistics each week by De Anza students is less than 15 hours. 1. Ho: _______________ Ha: ___________________...
A nutritionist wants to determine how much time nationally people spend eating and drinking. Suppose for...
A nutritionist wants to determine how much time nationally people spend eating and drinking. Suppose for a random sample of 10301030 people age 15 or? older, the mean amount of time spent eating or drinking per day is 1.981.98 hours with a standard deviation of 0.520.52 hour. Complete parts ?(a) through ?(d) below. ?(a) A histogram of time spent eating and drinking each day is skewed right. Use this result to explain why a large sample size is needed to...
A nutritionist wants to determine how much time nationally people spend eating and drinking. Suppose for...
A nutritionist wants to determine how much time nationally people spend eating and drinking. Suppose for a random sample of 1024 people age 15 or​ older, the mean amount of time spent eating or drinking per day is 1.61 hours with a standard deviation of 0.55 hour. Complete parts ​(a) through ​(d) below. ​(a) A histogram of time spent eating and drinking each day is skewed right. Use this result to explain why a large sample size is needed to...
A nutritionist wants to determine how much time nationally people spend eating and drinking. Suppose for...
A nutritionist wants to determine how much time nationally people spend eating and drinking. Suppose for a random sample of 985 people age 15 or​ older, the mean amount of time spent eating or drinking per day is 1.13 hours with a standard deviation of 0.63 hour. Complete parts ​(a) through​ (d) below. LOADING... Click the icon to view the table of critical​ t-values. ​(a) A histogram of time spent eating and drinking each day is skewed right. Use this...
Question text Scenario: Charles manages a team of 10 customer service representative, and some of your...
Question text Scenario: Charles manages a team of 10 customer service representative, and some of your employees have complained to you that Teresa spends an unacceptable amount of time on personal calls when she should be taking customer calls. Charles speaks with Teresa about the concerns of her coworkers. She replies with the following statements, which of them would indicate a fallacy? Select one: a. I agree. I have probably been spending too much time on personal calls. b. Kim...
The following table is the frequency distribution for the amount 'screen time' (in hours) had each...
The following table is the frequency distribution for the amount 'screen time' (in hours) had each day by 50 employees at a large, multinational corporation. Screen time is loosely defined as time spent using a computer, tablet, gaming console, television, or smart phone. Screen Time Freq 0 ≤ x < 6 0 ≤ x < 6 28 6 ≤ x < 12 6 ≤ x < 12 20 12 ≤ x < 18 12 ≤ x < 18 2 Are...
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT