Question

to be competent at managing conflict, we should be both appropriate and effective.

a. True b. False

Answer 1

True. Managing conflict is always conflict between two opinions, perspectivs. Both perspectives are right . If there is conflict between two parties,both feel that their own perspective is the correct one. Sometimes the conflict is also between two opinions which a person holds. In order to manage conflict one needs to be effective in convincing,and one should take appropriate decision,no Matt of right or wrong,but appropriate decision helps in subsiding conflict. If a person is unable to do the both, then he would come across stress, frustration, etc. A person should not let conflict overpower him or her