Your division at work has stayed under budget this year and has a small amount
remaining to spend. You must decide with your colleagues how to spend the money.
Sharyn suggests buying new computers for everyone. Michael wants to make a donation
to a local homeless shelter. Dominique says that everyone should get an equal portion
of the money as a bonus. Define the five strategies for conflict resolution discussed in
Chapter 12 and describe how the each strategy could be used to allocate the funds.
Indicate which strategy you would use and why.
Answer .
Accomodating
The obliging strategy basically involves giving the restricting
side what it needs. The utilization of convenience frequently
happens when one of the gatherings wishes to keep the peace or sees
the issue as minor. For instance, a business that requires formal
dress may found a "casual Friday" policy as a low-stakes methods
for keeping the peace with the general population. Workers who
utilize convenience as an essential conflict management strategy,
in any case, may follow along and create disdain.
Avoiding
The evasion strategy looks to put off conflict uncertainly. By deferring or disregarding the conflict, the avoider trusts the issue settle itself without a showdown. The individuals who effectively maintain a strategic distance from conflict every now and again have low regard or hold a place of low power. In a few conditions, avoiding can fill in as a profitable conflict management strategy, for example, after the rejection of a prominent yet ineffective worker. The enlisting of a more beneficial trade for the position mitigates a great part of the conflict.
Collaborating
Collaboration works by incorporating thoughts set out by various individuals. The protest is to locate an innovative solution adequate to everybody. Collaboration, however valuable, requires a huge time duty not suitable to all conflicts. For instance, a business proprietor should work cooperatively with the manager to set up arrangements, yet communitarian decision-making in regards to office supplies sits around idly better spent on different exercises..
Compromising
The compromising strategy normally calls for the two sides of a conflict to surrender components of their situation so as to build up a worthy, if not pleasing, solution. This strategy wins frequently in conflicts where the gatherings hold roughly equal power. Business proprietors as often as possible utilize trade off amid contract negotiations with different businesses when each gathering stands to lose something important, for example, a client or vital administration.
Competing
Rivalry works as a zero-whole amusement, in which one side wins and different loses. Very self-assured identities regularly fall back on rivalry as a conflict management strategy. The competitive strategy works best in a set number of conflicts, for example, crisis circumstances. By and large, business proprietors advantage from holding the competitive strategy for possible later use for crisis circumstances and decisions that produce hostility, for example, pay cuts or layoffs.
In this case collaborating strategy can be used best with all employees.
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