Question

28. Generally, the encoding skills of the sender have little effect on the effectiveness of communication.

True

False

29. In Jean's work group, project decisions are made by concensus. She often does not agree with her coworkers and refuses to agree to project ideas. Jean would be classified as a(n)

dominator.

blocker.

gatekeeper.

opinion giver.

30. Employees who are competent, hard-working, and dedicated typically advance in an organization without using influence and politics.

True

False

31. A coworker reports an error you made to the manager. You are mad and get back at her by starting an ugly rumor about her. This is an illustration of

reciprocal power.

the power corollary.

illegal power.

illegitimate power.

32. If supervisors hold positive expectations about the performance of their employees, such as believing that they can solve a challenging problem, performance improves. This is an example of the _____ effect.

halo

pygmalion

snowball

long-term

Answer 1

28. Correct Answer - False

Encoding skills are a very importnat part of the communication process, if encoding is not proper then the comunication would not be clar and effective.

29. Correct Answer - Blocker

Blockers often reject the ideas proposed by the group, and interfere with progress.

30. Correct Answer - Fasle

Influnce and politica plays a huge role in the office enviornment, eventhough it is not ethical to do so.

31. Correct Answer - illegitimate power

Illegitimate power is immoral use of power .

32. Correct Answer - pygmalion

Pygmalion effect is the increase in performanc of the employees due to high or postive expectations from the supervisors.