Question

In your opinion which reason (e.g., process, relational or symbolic) provides the most compelling rationale for replacing the linear model with the transactional model? Identify one.

Answer 1

Linear model is a one-way model to communicate with others. This form of communication does not involve any feedback or response while the transactional model recognizes that each of us is a sender-receiver, not just a sender or receiver.
The linear model faces some shortcoming like the flow of communication is unidirectional, listeners passively absorbe sender's messages. The transactional model overcomes the weaknesses of interactive models, emphasizes dynamics (changes) of interpersonal communication, depicts multiple aspects like messages, noise, and field of experience.