Question

hi i forgot to shut my monthly subscription and today they took money from my account please how can i ask for a refund or what email should i contact to and thank youu

Answer 1

In this case you less chances to get your money back from associated company. These companies have terms and conditions in which they clearly mentions about auto renewal of subscription in month end. If you allowed this then your money automatically deduct from your account.

This is also an tactics of companies to get paid through their customers that is why they demands your account information.

But you can still try to get your money back from company by clarifying the real scenario that you forgot about subscription. There are chances you get your money if company understand your concern and they have flexible policies.

For this you need to contact through mail or any others means then explain about your concern to the customer executive. If customer executive understands your concern then will refund your amount.

You can send the details of your subscription like subscription Id and Subscription date and all of such necessary details.

After writing all details then you can explain your scenario how things were happened by mistake.

Then send this mail if they understand your concern they'll contact you or they can send refund directly.

In this manner you can ask for refund.