Question

Domino’s Pizza was interested in determining whether a new employee could learn how to make a pizza using a computer-based training method (CD-ROM). The CD-ROM application addresses the proper procedure for “massaging” a dough ball and stretching it to fit a 12-inch pizza pan. Domino’s quality standards emphasize the roundness of the pizza, an even border, and uniform thickness of the dough. Traditionally, on-the-job training is used to teach new employees how to stretch pizza dough to fit the pizza pan.

A. What outcomes or criteria should Domino’s Pizza measure to determine if CD-ROM training is an effective method for teaching new employees how to stretch pizza dough to fit a 12-inch pan? Who would be involved in the evaluation?

B. Describe the evaluation design that you would recommend using to determine if CD-ROM training is more effective than on-the-job training.

Answer 1

Electronic learning or e-learning is an umbrella term for learning improved by the utilize of computers. To make this happen proficiently, there are numerous advances in utilize, such as CBT and WBT.CBT is a new-age way of learning. It is a frame of instruction in which an understudy learns by utilizing uncommon preparing programs while on a computer. This framework worked well in the pre-Internet days, but with the explosive utilization of the Web, the scope of CBTs is constrained to extend. It has a few focal points over conventional classroom learning strategies and over self-taught books.

The learner can think, react and allow criticism on the subject. It offers a fortifying environment where the learner can learn at his possess pace. A learner can take the course at his comfort without any cost of time or travel. By being available to the largest gathering of people at multi-locations, it is cost-effective for the learner. It can be custom-designed for particular businesses, and can moreover be helpfully utilized by the physically challenged. CBTs moreover spare organizations educators costs, costs of organizing preparing and travel and learners travel costs and time. Busy IT experts can get their certifications without the bother of voyaging to a classroom. Through CBTs, workers can keep side by side with ever-changing technology. CBT innovation too breaks down complex computer program into nibble measured modules for simple and fast understanding.

In terms of the outcome and criteria, measures would be, how many outlets or how many people got trained at one time. To bring the effectiveness, it needs to have a practical exam of the same task on 3 different days to evaluate the understanding and measurements to follow. For evaluation, IT guys need to be there because they are one who is taking the information secondly the senior experience who have learned or applied the same over the years with perfection.